Launch is the halfway point.
Most sites are abandoned the week after they go live. Ours are hosted, watched, patched and backed up by the people who built them, and there is a person to call, not a queue to join.
How we think about it
A direct line.
Support works when the person answering knows the system. That is the whole model: the developer who built your site is the one who picks up. Hosting on the edge in front of your visitors, monitoring that wakes us before it wakes you, updates on a schedule, and a monthly note on what happened.
What we help with
What running it means.
Edge hosting
Cloudflare and comparable platforms: fast everywhere, resilient by default, no server to babysit.
Uptime monitoring
Checks every minute, alerts to a person, and a status you can see.
Updates and patches
Dependencies, CMS and platform kept current, tested before they go live.
Backups and restore
Content and data backed up, and restored on a schedule to prove the backup works.
Direct line, no ticket queue
A phone number and an email that reach the people who built it, with agreed response times.
Small changes and improvements
The text, the page, the feature you need next month, done by people who know the code.
How it runs
Handover, watch, improve.
01
Handover
Access, documentation and monitoring in place before launch, or on a site we take over.
02
Watch
Monitoring, updates, backups and a monthly report, every month.
03
Improve
Changes and new features on a retainer or per job, from the same people.
Questions
Asked before most projects.
Do you host sites you did not build?
Yes, after a review of the code and the hosting. We say what needs fixing before we take responsibility for it.
What are your response times?
Agreed in writing per client, with a direct line for urgent issues. We would rather promise what we can keep.
What does support cost?
A monthly fee that follows the size of the site and the level of response, set in the brief. No public price list.
Can we leave?
Yes, at any time. Everything runs under your accounts, so nothing is held hostage.
Other things we do
The rest of the studio.
- Web developmentFast, editorial sites on modern stacks, wired to a CMS your team can actually run.Design & build
- DesignWireframes, UI and UX, and the digital concept that holds all of it together.Design & build
- App developmentApps for iOS and Android with a backend that will still make sense in five years.Design & build
- AI-driven solutionsAgents, workflows and content pipelines built around your data, not around a demo.AI, search & systems
- SEO / AEOFound by search engines, and by the AI assistants people now ask instead.AI, search & systems
- IntegrationsBusiness systems, CRM and customer data, joined up through clean APIs.AI, search & systems
- SecurityMonitoring, cleanup and backups, so a bad day stays a small one.Run & protect
